Is it free to start?
Yes. Every account gets free AI usage to build and refine a first site. Your plan starts when your site goes live. If you need more before then, credits keep you building — $10 for 1,000, and they never expire.
Are visitor chats limited?
Chats count toward your monthly AI usage, and most sites never come close. If you do run out, your credits keep chat going. If those run out too, chat keeps taking messages so you never lose a lead.
What does AI usage cover?
Visitor chat, AI site edits (like new photos, prices or a new page), AI form handling and Kovi’s help. Kovi Standard includes twice as much as Starter. Starter includes 50 AI images a month, Standard includes 100.
What happens if I run out?
Your credits kick in on their own and keep everything running — one balance across all your sites, and they never expire. If those run out too, your site stays online and chat keeps taking messages, while AI edits pause until the 1st. Refill with $10 for 1,000 credits anytime. You can see your usage in your dashboard.
What do credits cost?
$10 for 1,000 credits. That's about 400 extra chats, or 20 extra images, or a mix — extra images past your plan are 50 credits each. Shared across all your sites, never expires.
How much does a Pro cost?
Each Pro sets their own setup and care price, shown up front before any work starts, and your first preview is free. After launch, your site runs on Kovi Starter or Kovi Standard, and your Pro looks after it.
Does a Pro raise my limits?
No. A site a Pro builds runs on Kovi Starter or Kovi Standard, with the same monthly AI and images as any site. Your Pro sets everything up and keeps it running; if you ever need more AI or images, credits cover it.
Do I need a domain?
No. Use one you already own, buy a new one at checkout at cost, or skip it for now. Every site comes with a free Kovi address.
Can I change plans?
Yes. Move from Kovi Starter to Kovi Standard anytime, without rebuilding. Want it done for you? Pick a Pro and they'll take it from there.
Can I cancel anytime?
Yes, with no contracts. Your site is saved as a draft so you can come back later.
How do I pay?
By card through Stripe. Your invoices are always in your account.